Royale Group, LLC
"reincarnating customer service experience with human touch".
"reincarnating customer service experience with human touch".
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Services
Royale Computing provides IT services primarily for you Home and Small Business. Our main service area is throughout Washington DC Metro region. We provide IT service for your home or office at your convenience. When we come out we will explain all repairs or services simply and completely, furthermore, our services are on an individual as needed basis. We service all major brands of computers including Dell, Apple, Sony, Compaq, HP, and IBM.
With most IT support companies, there is a delayed gap when it comes to smaller companies and homes. They do not have the time to deal with “smaller companies'” technical support needs and when they finally get around the “small businesses” often at times charge excessively high fees that a “small business owner” or an average person cannot afford. That’s where Royale Computing steps up to the challenge.
Our company offers complete and supplemental care. We bring your home & business the highest levels of technological expertise, scalability, thoroughness, and customer service. By pro actively tackling and fixing the smaller issues we help avoid larger problems down the horizon. Royale Computing provides day-to-day support you need so you can focus on serving your clients and making your business successful. We become part of your team, helping to advance your business goals.
We understand the needs of the small office environment. Small businesses often times do not need the help of full-time IT personnel on their staff. We can supplement existing staff or take control of administering your office network. It's like having a full time technician at a fraction of the cost.
With most IT support companies, there is a delayed gap when it comes to smaller companies and homes. They do not have the time to deal with “smaller companies'” technical support needs and when they finally get around the “small businesses” often at times charge excessively high fees that a “small business owner” or an average person cannot afford. That’s where Royale Computing steps up to the challenge.
Our company offers complete and supplemental care. We bring your home & business the highest levels of technological expertise, scalability, thoroughness, and customer service. By pro actively tackling and fixing the smaller issues we help avoid larger problems down the horizon. Royale Computing provides day-to-day support you need so you can focus on serving your clients and making your business successful. We become part of your team, helping to advance your business goals.
We understand the needs of the small office environment. Small businesses often times do not need the help of full-time IT personnel on their staff. We can supplement existing staff or take control of administering your office network. It's like having a full time technician at a fraction of the cost.
Our fees for services are kept simple, making it easier to maintain a pleasant relationship. Our principle is to build a long-term relationship with our clients. Our pricing is based on an individual basis rather than "one size fits all". After all, just as yourself, your business is unique. Here are some things that we have already taken in effect:
· No pre-billing
· No long-term commitments
· The only "fine print" we have is the date and page number.
· Emergency 24 hour, 7 day a week support
· Pay as you go fee structure
· Complete documentation of services rendered
We are not satisfied unless you're satisfied. Make sure your needs are being met to your satisfaction.
- Setting up & Repairing your PC and/or Laptop.
- Troubleshooting.
- Virus, Worm, Spyware Removal
- Adding a new printer or creating a wi-fi wireless network.
- High speed DSL/Cable internet configuration.
- Upgrading your PC and/or Laptop.
- Setup & Maintain Small Office network.
- Provide IT support.
- Virus, Worm, Spyware Removal.
- Upgrade Office Equipment.
- Network cabling.
- High speed internet configuration.
- LAN Support.
- System Back-up.
- Network Administration.
- Network Diagnostic.
